We have now moved clinical systems. You will need to register to access online services. We are working through the lists of patients previously registered to send them the new Registration letter. You will receive an email soon.

Repeat Prescriptions

Repeat prescriptions can be ordered in several ways:

• Online – via the link at the top of this page (prior registration required).
• Post - requests may be made by post, using your repeat re-order slip. Tutbury patients can enclose a stamped addressed envelope if they want their script returned. Please tick which items are required on your re-order slip before posting to us.
• In person - please put your repeat prescription slip in the box in reception.

Repeat prescription requests are not accepted over the telephone as this can lead to errors.

Collections

Please give 3 workings days for repeat prescriptions to be prepared.

We are able to dispense prescriptions to rural patients who live more than 1 mile from the nearest pharmacy. This service is provided by our in-house dispensary at Sudbury. For more information on the services provided by our Sudbury Dispensary please click here.

Patients who attend our Tutbury Surgery usually collect their prescriptions to take to the nearest pharmacy.

Urgent Medication Requests when the Surgery is Closed

Please Note: Should you run out of medication when the surgery is closed, you will need to contact the Out of Hours Doctor service on 111. 

However, when Sudbury surgery is closed between 11.30am to 3.00pm Monday, Tuesday, Wednesday, Friday and on Thursday from 11.30am onwards, you can contact our other Surgery at Tutbury on telephone number 01283 812455 and speak to one of our receptionist team for advice.

Useful Information

Each drug has two names - the generic and the brand name. Where possible we use the generic name because this is usually much cheaper for the health service. Due to this, you may notice a change in colour, shape or size of your drug. Do not be concerned by this, you are still receiving the same drug of the same quality, it is only the appearance that has altered.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please book your medications review appointment at least 10 days before your medication runs out.

Dispensary

There is a dispensary at the Sudbury Surgery. Opening times are:

Telephone Enquiries

If you have a telephone enquiry for the Dispensary, calls will only be taken between the following times:

10am to 11am Mon-Fri
and
5pm to 6pm Mon, Tue, Wed & Fri

Additional Information

We supply medicines direct from our Dispensary to all rural patients who live more than 1 mile from the nearest pharmacy.

If you are on regular medication and require repeat prescriptions, tick the items required on the repeat re-order form attached to your previous prescription.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.  Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.